Warranty Information

Bay Block (“Bay Block”) warrants its products, under normal use to be free from defects in material and workmanship for period(s) specified below from the purchase date from an authorized Bay Block Dealer. Start of the warranty period is determined by purchase date. Proof of purchase may be required. This Limited Warranty is extended only to the original purchaser of Bay Block products.

Zac Alert Device - 1 Year

During the applicable warranty period, Bay Block, at its option, will repair or replace any part determined by Bay Block to be defective. Such repair or replacement shall take place at Bay Block ’s factory or a location designated by Bay Block. Under no circumstances shall Bay Block be obligated for the cost of any repair or replacement by anyone other than Bay Block without its express written consent.
Parts may not be returned without written authorization from Bay Block.
This warranty is void if any attempt is made to make field repairs. To qualify for warranty inspection, the “failed” part(s) must be returned in its original “failed” condition.
To make a claim under this warranty, first contact your authorized Bay Block Dealer. The Bay Block Dealer shall complete the Warranty Claim Form and obtain written authorization from Bay Block to return parts. All warranty claims must include detailed information regarding hours of use, description of events that led up to the failure, and any other information helpful in reviewing the warranty claim. All warranty returns must be prepaid. Shipments arriving at our factory on a freight collect basis will be refused by our receiving department. The freight charge will be credited if the parts are determined by Bay Block to be defective, and the associated freight costs in returning those parts will be prepaid by Bay Block.
Products or parts thereof which, as determined by Bay Block’s examination, show wear from normal use, have been improperly operated, damaged by accident or negligence, field repaired, altered or modified are not considered defective in material and workmanship and are not covered by this warranty. This warranty shall not obligate Bay Block to bear any cost of labor for field repair, replacement, testing, or adjustment nor for damage caused by accident, abuse, misuse, or environmental elements.
Any parts or labor required to repair or replace parts not covered under this warranty will be charged to the customer. Parts repaired or replaced by Bay Block are then covered by this warranty only for the remainder of the original warranty as if such parts were original parts.
Bay Block reserves the right to change its specifications and designs at any time. This warranty is exclusive and in lieu of all other express warranties, if any, including the implied warranties of merchantability and fitness for a particular purpose. It shall not extend beyond the duration of the expressed warranty provided herein and the remedy for violations of any implied warranty shall be limited to repair or replacement of the defective part pursuant to the terms contained herein. No employee, dealer, salesman, or representative is authorized to change this warranty in any way or grant any other warranty. Bay Block shall not be liable for any consequential, incidental, or punitive damages, losses, or expenses, including those resulting from or caused by any defects